1. What are the unique features of your spa that guests love most?

Our guests consistently praise the variety and ambiance of our spa facilities. You can choose between an indoor and an outdoor swimming pool, perfect for a refreshing dip no matter the weather. To complete your relaxation journey, we also invite you to enjoy our jacuzzi, sauna, and traditional Turkish bath (hammam). It's a serene retreat designed to help you unwind completely.

2. I'm arriving late at night. Is the airport shuttle available 24/7?

Absolutely, we understand that flights can arrive at any hour. We offer a roundtrip airport shuttle service that is available 24 hours a day for your convenience. There is a surcharge for this service, so we kindly ask that you contact us in advance to arrange your pickup from Chișinău International Airport (approx. 25 minutes away).

3. What's your cancellation policy if my plans change?

We offer a very flexible free cancellation policy to accommodate unexpected changes in your travel plans. You can cancel your reservation at no charge up to 24 hours before your scheduled arrival.

4. Do you have a gym or fitness center on site?

Yes, we do. For our guests who like to maintain their workout routine while traveling, we are happy to provide a well-equipped fitness center. It's available for your use, completely free of charge, during your stay.

5. What different room types are available at your hotel?

We have a range of room categories to suit every need, from a cozy Standard Room for a short stay to spacious Apartments that are ideal for families. All our rooms are designed to be spacious and provide a peaceful atmosphere, featuring modern amenities like air conditioning, a minibar, and fast Wi-Fi.

6. Do you have meeting or conference facilities for business events?

While we are a boutique hotel, we are perfectly positioned for business travelers. We are located in a quiet area but close to the city center and major business districts. Our 24-hour front desk, fast Wi-Fi, and room service provide the professional support you need. For specific event space or private meetings, we recommend contacting our team directly to discuss how we can tailor the space for your needs.

7. What's for breakfast, and when is it served?

Get ready for a great start to your day! We serve a complimentary buffet breakfast daily from 7:00 AM to 10:00 AM. You can enjoy a delicious spread of pastries, hot dishes, and more, all served with a smile from our attentive team.

8. Can you tell me about your on-site restaurant?

Certainly. Our stylish restaurant serves a diverse menu of international dishes for both lunch and dinner. If you prefer to dine in the comfort of your own room, we also offer convenient room service throughout the day. And don't forget to visit our bar/lounge for your favorite drink.

9. How can I contact the hotel directly?

We are always happy to hear from you directly. You can reach our front desk team by phone at +373 6921 7332 or by fax at +373 22 310 791. Our physical address is Pietrariei Street 9/1, Chișinău, MD-2024, Moldova. Alternatively, you can always contact us through our official website's booking page.

10. Are there any shops or pharmacies located near the hotel?

Yes, we are situated in a very convenient area. While we are in a quiet location, there are shops, bars, and restaurants all within a short walking distance. The hotel is also about a 10-minute drive from the city center, where you'll find all the major shops and pharmacies you might need.

11. Is your pool open all year round?

Yes, we offer the best of both worlds. Our indoor swimming pool is available for you to enjoy all year round, providing a perfect escape regardless of the season. During the warmer summer months, we also open our beautiful seasonal outdoor pool for you to soak up the sun.

12. I'm traveling with my family. Do you have facilities for children?

Absolutely, we welcome families with open arms. Our spacious Apartment room categories are ideal for families, offering plenty of space. The children will love our outdoor pool, and we provide a relaxed, friendly environment where everyone feels at home.

FAQ